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Receiving Money

How do I receive money?

  1. Tap Receive on your home screen.

  2. Choose the asset you want to receive and the network it will be sent on.

  3. Share your QR code, or tap Copy to copy your wallet address, and give it to whoever is sending you funds.

  4. When the transfer is confirmed on the network, your balance updates automatically.

Important: Each network has its own wallet address. Always make sure the sender is using the same network and asset as the address you share. Blockchain transfers cannot be reversed once sent, so it is worth double-checking before you confirm.

What networks or tokens does Sorted Wallet support?

Sorted Wallet supports the following networks: Ethereum, BNB, Celo, Polygon, Tron, TON, Bitcoin and Bitcoin Lightning. You can receive USDT on all of these except Bitcoin. We also support XAUT (Tether Gold) and USAT, both on Ethereum.

Do I have the same wallet address on every network?

Not always. Networks that share the same standard, such as Ethereum, Polygon and BNB, use the same address. Other networks, like Bitcoin, Tron and TON, each have their own separate address. Because of this, always check which network you are receiving on and share the matching address for that network. Sending funds to an address on the wrong network can lead to lost funds, and blockchain transactions cannot be reversed once they are sent.

My deposit has not arrived. What should I do?

Deposits can take a little longer when the network is busy, so it is worth waiting a few minutes. If your funds still have not arrived, first check that the sender used the correct network and address. If everything looks right and the deposit still seems stuck, our team can help. Reach out through Settings, then Support, with the transaction details or a screenshot, and we will look into it for you.

How do I receive Bitcoin over Lightning? (Pro)

In Pro mode, Lightning makes Bitcoin payments faster and cheaper, and it is turned on by default. To receive over Lightning:

  1. Open Receive and choose BTC.

  2. Select the Bitcoin Lightning network.

  3. Copy your Lightning address or share the QR code. To request a specific amount, tap Create an invoice.

If you would rather use the traditional Bitcoin network, you can turn Lightning off under Settings, then Bitcoin Lightning.

Sorted Wallet is a technology platform that provides non-custodial wallet software and related tools for using virtual assets such as Bitcoin and digital dollars. We are not a bank, money lender, deposit-taking company, or stored value facility issuer or otherwise regulated by the Hong Kong Monetary Authority or other regulatory authorities, and we do not hold customer deposits or operate any regulated payment system in Hong Kong or elsewhere.

Virtual assets are not legal tender in Hong Kong and are not protected by deposit insurance or compensation schemes. Prices can be highly volatile, and you may lose some or all of the value you hold or transfer using Sorted Wallet or any connected service. You should carefully consider whether holding or using virtual assets is suitable for your financial situation and risk tolerance, and you should not rely on this website or app as financial, legal, tax, or accounting advice.

The Sorted Top-Up Card and certain services described on this website are distributed or otherwise managed by partner companies in selected countries. Our products and services may not be available in all jurisdictions. Access to certain features may be subject to local laws, partner requirements, or regulatory approvals, and we may restrict or block access from particular countries or regions where use of virtual assets or our services is prohibited or requires a licence that we do not hold. Nothing on this website constitutes an offer or solicitation to buy or sell any security, derivative, or regulated investment product, or to engage in any regulated activity in Hong Kong or any other jurisdiction.

All descriptions of features, fees, limits, partners, supported countries, and timelines on this website are for general information only and may change without notice. Actual availability, performance, and fees depend on your location, device, partners, and network conditions. Before you act on any information here, check the latest terms inside the Sorted app or contact us for clarification.